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Forum Discussion
tvmunforgettable
3 years agoNew member | Level 2
MacOS Monterey 12.5 won't install Dropbox?
New macbook arrived.. but I can't seem to install dropbox locally. (Have web access) but wanted to add folder to my finder (as before) so that I have local access to all of my files.
The installer did download - but didn't start.
Search for dropbox - and nothing.
Yet when I go to download it again... it says "looks like you've already installed dropbox" and asks me to open the app.
Click open the App and nothing happens.
Searching for Dropbox - gives me no files.
Is it not supported on 12.5 yet? Is there a way to install on this version ?
Thanks in advance,
Hey tvmunforgettable, thanks for bringing this to our attention.
Can you try to install the Dropbox application, using the offline installer, to see if that helps?
Keep me posted.
- HannahDropbox Staff
Hey tvmunforgettable, thanks for bringing this to our attention.
Can you try to install the Dropbox application, using the offline installer, to see if that helps?
Keep me posted.
- tvmunforgettableNew member | Level 2
Thank you! That worked 🙂
- nycblueNew member | Level 2
I had this same exact problem and this seems to resolve. The normal weblink download does not work for initial install on new machine.
- fhussarExplorer | Level 3
I think I have the same issue. Upgraded to Monterey (12.6.1) and when I try to open Dropbox now, instead of the app opening, my Drive opens with Dropbox listed on the sidebar...I've tried Security and Privacy and grated Full Disk Access, but still no joy...what next? I can still access Dropbox on the web, but I've always been able to open the app on my iMac...any help will be appreciated. Thanks in advance.
- fhussarExplorer | Level 3
btw...also tried the Offline installer...still the same...
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