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Forum Discussion

tvmunforgettable's avatar
tvmunforgettable
New member | Level 2
3 years ago

MacOS Monterey 12.5 won't install Dropbox?

New macbook arrived.. but I can't seem to install dropbox locally. (Have web access) but wanted to add folder to my finder (as before) so that I have local access to all of my files.  The installer...
Desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Hey tvmunforgettable, thanks for bringing this to our attention.

     

    Can you try to install the Dropbox application, using the offline installer, to see if that helps?

     

    Keep me posted.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey tvmunforgettable, thanks for bringing this to our attention.

 

Can you try to install the Dropbox application, using the offline installer, to see if that helps?

 

Keep me posted.

  • tvmunforgettable's avatar
    tvmunforgettable
    New member | Level 2
    3 years ago

    Thank you! That worked 🙂 

  • nycblue's avatar
    nycblue
    New member | Level 2
    3 years ago

    I had this same exact problem and this seems to resolve.  The normal weblink download does not work for initial install on new machine.

  • fhussar's avatar
    fhussar
    Explorer | Level 3
    2 years ago

    I think I have the same issue. Upgraded to Monterey (12.6.1) and when I try to open Dropbox now, instead of the app opening, my Drive opens with Dropbox listed on the sidebar...I've tried Security and Privacy and grated Full Disk Access, but still no joy...what next? I can still access Dropbox on the web, but I've always been able to open the app on my iMac...any help will be appreciated. Thanks in advance.

    • fhussar's avatar
      fhussar
      Explorer | Level 3
      2 years ago

      btw...also tried the Offline installer...still the same...

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey fhussar, thanks for the nudge here and sorry to see you're having trouble.

       

      Do you see the small Dropbox icon in your menu bar, or is it not there?

       

      If you see it, can you please hover over it with your mouse and let us know what you see?

      • fhussar's avatar
        fhussar
        Explorer | Level 3
        2 years ago

        Thanks for your reply...when I hover over the icon I see " Dropbox 162.4.5419 Up to Date"

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