What are the new Dropbox Business plans?

These are some really disappointing changes –and extremely heavy-handed price increases– from a company we've previously championed.

Dropbox Business has been our go-to file sync & share recommendation for small- to medium-size business clients but from the price increase but subsequent feature reduction it's become apparent that this market is either not really Dropbox's focus, or it's one that they think they can milk for all its worth… (but I'm not sure the feature set even with SmartSync is that compelling to justify the extreme price premium…)

It's all just a bit disheartening to be honest, and in many ways has a whiff of bait 'n switch. For example a lot of the AdminX features now being touted for the Advanced tier have been in Early Access for months, and in fact the features they offered were inducements for some of our clients to finally get onboard with Dropbox.

At no point were there even rumblings that upon general release those new features would be locked behind higher-priced tiers, let alone this much higher.

Yet by offering those features in early access and soliciting feedback and testing from paying customers Dropbox ends up to be treating those (presumably valued) customers as simple dumb guinea pigs, so they can turn around and stick them with a higher bill to continue to use the features they helped Dropbox develop.

It definitely doesn’t engender loyalty or any warm feelings toward the company, and I suspect come 2018 Dropbox will see a fair number of businesses leaving for sync 'n share competitors who can now jump under the price umbrella Dropbox has left wide open.