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Forum Discussion

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    !!!BUG!!!

    "Selective Sync" dialog stopped work! There was such indications during beta releases - seems ignored. Please take care. It works in version 79.4.143.

    For more examples in beta releases where same problem exists, take a look here, here and here. Please, don't forget fix this "stable release" (especially in quotes)!

    • Pedro A. M.'s avatar
      Pedro A. M.
      New member | Level 2

      I'm completly agree.

      Since latest actualization to 80.4.126 stable version, selective sync dialog has ben disappeared from preferences.

      Please, fix it.

    • gmanfredi's avatar
      gmanfredi
      New member | Level 2

      Also seeing this -- no selective sync window on this version.

    • PeterMac's avatar
      PeterMac
      Explorer | Level 4

      Thanks for bring this up.  I have same issues in Ubuntu 18.04.  The Selective Sync button is not responsive.  This is an important feature for laptop users with limited HD space.

      Thanks, Peter

  • geoffa's avatar
    geoffa
    Icon for Dropbox Staff rankDropbox Staff

    Dropbox Engineering here, please accept our apologies for the inconvenience, we're working on a fix and will keep this thread updated as we make progress.

    • TiredLinuxUser's avatar
      TiredLinuxUser
      Helpful | Level 6

      Simply unacceptable that you treat paid linux customers so shabbily.  Smart sync does not work on linux, and now selective sync has stopped working. How am I supposed to use dropbox. Can I demand full refund?  I am really tired and exhausted dealing with you folks. You made change my encrypted folders a few months back and now this. This is simply unaccepteble.

    • Здравко's avatar
      Здравко
      Legendary | Level 20

      Hello geoffa and John L.2,

      While the focus is on GUI, can you take a look on Ticket #9583201, which is fork of Ticket #9534992? Other GUI components had disappear or are showing inconsistent. Some seems never existed (references inside). I hope for a qualified Dropbox Engineering will not need persuasion that noted (in the tickets) is application bug. Your customer support colleagues seems can't understand that and also seems refuse forwarding to development team.

      While on same topic, problem solving is usually easier (all at one). :wink: Hope very soon new stable build with all bugs fixed will be available.

      Thanks in advance for your efforts.

    • TiredLinuxUser's avatar
      TiredLinuxUser
      Helpful | Level 6

      Do you have a timeframe for this fix. I am unable to use dropbox without selective sync.

    • wooque's avatar
      wooque
      New member | Level 2

      Fix is to change permissions of libdropbox_apex

      sudo chmod 755 /opt/dropbox/libdropbox_apex.so
      • Здравко's avatar
        Здравко
        Legendary | Level 20

        Workaround is using version 79.4.143 while freeze (chmod a-w -R ~/.dropbox-dist). 🎅

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