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Forum Discussion
Team member can't access team folders
I dont know where this question is supposed to go. Please excuse me if i am in the wrong place. I created a team and 2 team folders. I invited team members. One of them has accepted and shows on t...
- No apologies needed. I never turn down an offer of help when I am in need.
To answer your question - yes, the missing member DOES show up as a member in the Team and the 2 groups.
Also, I have a solution to the problem as the result of a long painful chat with a very patient Dropbox helper.
Without fully understanding the problem, the solution that worked is to add the group to the team folder rather than to add the individual group members. This bypassed the conflict of some parts of Dropbox saying the user was a member of thegroups and some parts of Dropbox saying she was not a member of the groups. Whatever the cause of the problem, this got around it.
As much as I like Dropbox, it has been my experience that a lot of the stuff that is not just basic file handling is non-intuitive to say the least. I believe that Dropbox is being marketed for a lot of things it was not built for and there have been a lot of features added that are not gracefully integrated.
I will continue to use Dropbox but I would be a lot happier with better documentation and a more consistent and intuitive user. interface.
Thanks to everybody who helped.
Jay
Dropbox Staff
Dropbox StaffThank you for the reply. That is probably what I was missing. I have now done so and am waiting for the change to take effect. I will report back when I can confirm that the issue is resolved.
