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Forum Discussion
Suspicious email about a charge?
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the b...
Hi dmccandless Megy86 and Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
hi I received an invoice that was supposedly paid for a total of 780 dollars, I never use dropbox anymore and I cant find any information on this invoice it states it was for a Annual premium subscription and the email is a confirmed dropbox email that has sent me emails letting me know I have logged in before. I don't know who to contact and if this charge is actually going to be posted on my card. Thank you
I received this email that is from no-reply@dropbox.com but the sender name says Paypal corp and if you hit reply it is addressed to a gmail that has nothing to do with Dropbox. This was what the email showed—also, not my Gmail address. The bottom of the email says Paypal corp sent you an email using dropbox invoice. I'm assuming this is a scam email, just want to know if anyone else got anything like this.
- Jay
Dropbox Staff
Hi livvvv4, thanks for bringing this to our attention.
Please could you forward this email to abuse@dropbox.com for them to investigate this matter in more detail.
They'll be able to look into this further.
- Rich
Super User II
livvvv4 wrote:
I received this email that is from no-reply@dropbox.com but the sender name says Paypal corp and if you hit reply it is addressed to a gmail that has nothing to do with Dropbox.
That's a pretty clear indicator that it's a scam. This one seems to be making the rounds as several others have reported it as well. I've merged your post in with theirs. Take a look at the previous replies above.
