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Forum Discussion
Canceled my account, but now receiving suspicious emails
Rec'd this email at my work email account, but I should no longer have a Dropbox account - I had canceled my account (no longer needed) and was told it would be deleted permanently. How is someone from China accessing an account that no longer exists? Is this legit? If so, how can this be remedied? It's not like I can check the account, because I no longer have an account username or password. Email text is below, and the sender address is: Dropbox <noreply.qtvos1x@rinconconsultants.employeeportal.net-login.com> Thank you!
We noticed you logged into Dropbox using Firefox on Windows 8.1 from Shanghai, China* at 04:48 AM GMT-04:00.
You can check on this and other login events by visiting your account page.
Happy Dropboxing!
- The Dropbox Team
P.S. Learn how to protect your account.
Hey woctopus22, thanks for bringing this to our attention.
This is definitely not a legit Dropbox email address, so please do not click any links in the email.
Also, please forward this complete email to abuse@dropbox.com (no need to include anything else in the email) and you can see more info on how to handle cases like this here.
If you have any questions, please let us know!
- Hannah
Dropbox Staff
Hey woctopus22, thanks for bringing this to our attention.
This is definitely not a legit Dropbox email address, so please do not click any links in the email.
Also, please forward this complete email to abuse@dropbox.com (no need to include anything else in the email) and you can see more info on how to handle cases like this here.
If you have any questions, please let us know!
Thank you so much for the quick reply!! I will send the email to the address you provided. Luckily I did not click on any links! Thanks again!
- Hannah
Not a problem, woctopus22, happy to help and good thing you were careful and brought this to us.
If you need anything else, do let us know!
