We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

woctopus22's avatar
woctopus22
New member | Level 2
2 years ago

Canceled my account, but now receiving suspicious emails

Rec'd this email at my work email account, but I should no longer have a Dropbox account - I had canceled my account (no longer needed) and was told it would be deleted permanently.  How is someone f...
  • Hannah's avatar
    2 years ago

    Hey woctopus22, thanks for bringing this to our attention.

     

    This is definitely not a legit Dropbox email address, so please do not click any links in the email.

     

    Also, please forward this complete email to abuse@dropbox.com (no need to include anything else in the email) and you can see more info on how to handle cases like this here.

     

    If you have any questions, please let us know!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!