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eldendo's avatar
eldendo
New member | Level 2
2 years ago

Suspicious email from Dropbox

i received a mail with text please reconsider and a push button. Did I do something wrong or is this a fishing mail?

Security
  • Hannah's avatar
    Hannah
    2 years ago

    Thanks for that, eldendo!

     

    It does look like a legit email, coming from an official Dropbox domain.

     

    It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey eldendo, thanks for bringing this to our attention.

     

    What is the email address of the sender of this email?

     

    Can you also send us a screenshot of the email, while making sure you hide your own personal info?

     

    Thanks!

    • eldendo's avatar
      eldendo
      New member | Level 2
      2 years ago

      this is the senders address, it looks normal... <no-reply@dropbox.com>
      screenshot:

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for that, eldendo!

         

        It does look like a legit email, coming from an official Dropbox domain.

         

        It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.

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