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eldendo's avatar
eldendo
New member | Level 2
2 years ago

Suspicious email from Dropbox

i received a mail with text please reconsider and a push button. Did I do something wrong or is this a fishing mail?

  • Thanks for that, eldendo!

     

    It does look like a legit email, coming from an official Dropbox domain.

     

    It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey eldendo, thanks for bringing this to our attention.

     

    What is the email address of the sender of this email?

     

    Can you also send us a screenshot of the email, while making sure you hide your own personal info?

     

    Thanks!

    • eldendo's avatar
      eldendo
      New member | Level 2

      this is the senders address, it looks normal... <no-reply@dropbox.com>
      screenshot:

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for that, eldendo!

         

        It does look like a legit email, coming from an official Dropbox domain.

         

        It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.

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