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Forum Discussion
CptDreadRoberts
3 months agoExplorer | Level 4
I got a message that asked for my Microsoft login but it doesn't work
I am trapped into using dropbox as i got a message from a penn county government agency. tried to open it, but it asked for my microsoft login id,..which i do use, and recently tested....but it cann...
Hannah
3 months agoDropbox Staff
Hi there, @CptDreadRoberts, thanks for reaching out to the Dropbox Community.
Can you please give us an idea of what that message was?
Was it a legit message or is it possible that it was some kind of spam/phishing attempt?
A screenshot, hiding any personal info, would be really helpful, if you could send us one.
Thanks in advance!
- CptDreadRoberts3 months agoExplorer | Level 4
it was a legit message...it had a PDF attachment that i was trying to view. when i went to download it, it asked me to log into my microsoft account. it claimed it didnt find my account, and the other buttons didnt work
- Walter3 months agoDropbox Staff
Could you maybe send us a screenshot so that we can have a visual too @CptDreadRoberts?
Also, where exactly did you receive this email and how did the link look like?
- CptDreadRoberts3 months agoExplorer | Level 4
i would love to add the screen shots i took...but your camera thingy is the most confusing. it doesnt do the usual "browse your computer" to find the file. even though it says "insert/edit image" there is no insert feature....just source, description, dimensions, and constraints.
got it in drop box:
https://www.dropbox.com/scl/fi/znpdy7wvt22gdja359w3g/
well, i got the email in my Outlook. and the attachment looked like any other attachment...but it brought me to dropbox
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