Error message when deleting folders

I have to delete each file separately, even when only two in a folder.  Never happened before, but very irritating. 

Have to manually delete each file separately which is time consuming.  Always been able to delete multiple files in a folder, until today.  

The status page is currently reporting degraded performance, so it could be related to that. I'd wait until the status page reports all clear and then try again.

Same here; in fact, I'm only able to delete single files at a time, and folders don't seem to be deletable at all. It'd be nice to have a customer support email or phone line to contact here.

4:45pm EDT
Dropbox status page says " Nov 2, 18:33 UTC - Resolved - This incident has been resolved." for issue: "Dropbox is not working as expected for some users."  
That time - 18:33 UTC - equals 14:33 EDT - or 2:33pm EDT - which was over 2 hours ago for me.

THIS ISSUE IS NOT FIXED!

I am unable - just like many other users - to delete an empty folder, or move a single file from one folder to another.  I've spent over an hour trying to do so, and now I'm angry that this was not something I was doing, or didn't understand, but something wrong with Dropbox!

I am using a Chrome browser on MacOS Ventura 13.6.  I've made no recent updates to Chrome, and none to the OS.  I've not changed anything about my Dropbox plan.  I've tested this from other computers, and with different browsers.  All behave the same - unable to do simple tasks in Dropbox.  I can create a new folder with the browser and upload files from my desktop.  I can delete those files, but when I try to delete this new folder, I get the error message " There are too many files in one request. Please retry with fewer files.".  There are NO files in the folder.  The folder is not shared or linked in any way.  There is no parent folder that is shared or linked in any way.

PLEASE PROVIDE A CURRENT STATUS, and PLEASE GET THIS FIXED ASAP>
Respectfully - 
Prepotent1

The Dropbox status page says everything on the site is working fine, yet my team, in different locations, in different countries- have very slow video loading and functionality on the site this morning to be ridiculously slow- so slow that it rendered our collaborative editing meetings this morning utterly useless. I seriously question the veracity of Dropbox's "Status" page.

I have lost the ability to delete multiple files at once, I think it started when I did the October update, but cannot be 100% sure.  If I select files one at a time they will delete properly, but if I select two or more it says it's deleting and then gives me an error message.  I've got over two hundred files I need to delete to make room for more, deleting them all one at a time is not a very appealing option.  Is anyone else having this issue?

Dealing with the same issue. Trying to delete a completely empty folder and I get the error message that there are too many files in the request. Something's up

I changed my plan today from annual to monthly. This must be somehow related, like a degrade in service. It seemed like the "delete one file at a time" was working (although highly inefficient), but as one of the other posters indicated, I could not even delete an empty folder. 

The System Status page (https://status.dropbox.com/) is broken because it says All Systems Operational.

The customer support people (on here) haven't been super helpful.

DropBox stock price is up over 1% today, but that isn't helping us with our (in)ability to delete files and folders.

Time to get a drink.

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Danette5 wrote:

There are too many files in one request. Please retry with fewer files. What has changed? How do I go about deleting my folders?

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Nothing has changed. The folder likely has a very large number of files in it, which the website would have a problem processing all at once. Instead, open the folder, select a bunch of files and delete them. Repeat as necessary until the folder is empty or has fewer files, then delete the folder.