I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files.....
\nThere are no known issues at the moment, and the status page is clear. Are you getting any errors?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T09:08:19.166-07:00","lastPublishTime":"2023-11-02T09:08:19.166-07:00","metrics":{"__typename":"MessageMetrics","views":5765},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726459","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726465":{"__typename":"ModerationData","id":"moderation_data:726465","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1762776":{"__typename":"User","id":"user:1762776","uid":1762776,"login":"NickyBoy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T09:23:32.600-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762776"},"ForumReplyMessage:message:726465":{"__typename":"ForumReplyMessage","uid":726465,"id":"message:726465","revisionNum":1,"author":{"__ref":"User:user:1850"},"readOnly":true,"repliesCount":6,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726465"},"body":"\n
Danette5 wrote:
\nThere are too many files in one request. Please retry with fewer files. What has changed? How do I go about deleting my folders?
\n
Nothing has changed. The folder likely has a very large number of files in it, which the website would have a problem processing all at once. Instead, open the folder, select a bunch of files and delete them. Repeat as necessary until the folder is empty or has fewer files, then delete the folder.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2023-11-02T09:11:26.586-07:00","lastPublishTime":"2023-11-02T09:11:26.586-07:00","metrics":{"__typename":"MessageMetrics","views":5989},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726465","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNjQ3NCw3MjY0OTA","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNjQ3NCw3MjY0NzQ","node":{"__ref":"ForumReplyMessage:message:726474"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNjQ3NCw3MjY0Nzg","node":{"__ref":"ForumReplyMessage:message:726478"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNjQ3NCw3MjY0OTA","node":{"__ref":"ForumReplyMessage:message:726490"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726474":{"__typename":"ModerationData","id":"moderation_data:726474","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726474":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762776"},"id":"message:726474","revisionNum":1,"uid":726474,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726465"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726474"},"body":"I'm getting the same and there aren't any files in the folder. I'm also struggling to copy a template folder which does have subfolders. Dropbox has been playing all day me in the UK today.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"197","kudosSumWeight":6,"repliesCount":0,"postTime":"2023-11-02T09:24:54.050-07:00","lastPublishTime":"2023-11-02T09:24:54.050-07:00","metrics":{"__typename":"MessageMetrics","views":2055},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726474","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1762777":{"__typename":"User","id":"user:1762777","uid":1762777,"login":"si_gnhere","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T09:26:29.846-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762777"},"ModerationData:moderation_data:726478":{"__typename":"ModerationData","id":"moderation_data:726478","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1762803":{"__typename":"User","id":"user:1762803","uid":1762803,"login":"Voiceofgarth","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T10:32:28.188-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762803"},"ForumReplyMessage:message:726478":{"__typename":"ForumReplyMessage","uid":726478,"id":"message:726478","revisionNum":1,"author":{"__ref":"User:user:1762777"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726465"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726478"},"body":"This has just happened to me as well. Selecting individual folders for deletion does not work - any folder, even entirely empty ones, throw this error.
This is a change made in the last couple of hours - I have uploaded and deleted two nearly identical folders today. Only the second one refused to delete.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2023-11-02T09:28:17.597-07:00","lastPublishTime":"2023-11-02T09:28:17.597-07:00","metrics":{"__typename":"MessageMetrics","views":2044},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726478","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDcyNjUwNCw3MjY1MDQ","node":{"__ref":"ForumReplyMessage:message:726504"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726504":{"__typename":"ModerationData","id":"moderation_data:726504","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726504":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762803"},"id":"message:726504","revisionNum":1,"uid":726504,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726478"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726504"},"body":"I can't delete more than one file at a time from any folder.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"62","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T10:33:29.345-07:00","lastPublishTime":"2023-11-02T10:33:29.345-07:00","metrics":{"__typename":"MessageMetrics","views":1574},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726504","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1762788":{"__typename":"User","id":"user:1762788","uid":1762788,"login":"ostaz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T09:58:09.503-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762788"},"ModerationData:moderation_data:726490":{"__typename":"ModerationData","id":"moderation_data:726490","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1762787":{"__typename":"User","id":"user:1762787","uid":1762787,"login":"DSULZINGER","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T09:53:51.254-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762787"},"ForumReplyMessage:message:726490":{"__typename":"ForumReplyMessage","uid":726490,"id":"message:726490","revisionNum":1,"author":{"__ref":"User:user:1762788"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726465"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726490"},"body":"I'm getting the same error today....annoying.
\"There are too many files in one request. Please retry with fewer files.\"
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"130","kudosSumWeight":1,"postTime":"2023-11-02T10:00:41.364-07:00","lastPublishTime":"2023-11-02T10:00:41.364-07:00","metrics":{"__typename":"MessageMetrics","views":2000},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726490","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDcyNjQ5NSw3MjY0OTU","node":{"__ref":"ForumReplyMessage:message:726495"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726495":{"__typename":"ModerationData","id":"moderation_data:726495","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726495":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762787"},"id":"message:726495","revisionNum":1,"uid":726495,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726490"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726495"},"body":"Mine just says \"Couldn't delete two items\"
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":1,"repliesCount":0,"postTime":"2023-11-02T10:10:02.214-07:00","lastPublishTime":"2023-11-02T10:10:02.214-07:00","metrics":{"__typename":"MessageMetrics","views":1987},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726495","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726485":{"__typename":"ModerationData","id":"moderation_data:726485","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726485":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762787"},"id":"message:726485","revisionNum":1,"uid":726485,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726485"},"body":"I have to delete each file separately, even when only two in a folder. Never happened before, but very irritating.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"136","kudosSumWeight":3,"repliesCount":0,"postTime":"2023-11-02T09:54:32.645-07:00","lastPublishTime":"2023-11-02T09:54:32.645-07:00","metrics":{"__typename":"MessageMetrics","views":2033},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726485","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726488":{"__typename":"ModerationData","id":"moderation_data:726488","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726488":{"__typename":"ForumReplyMessage","uid":726488,"id":"message:726488","revisionNum":1,"author":{"__ref":"User:user:1762787"},"readOnly":true,"repliesCount":7,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726488"},"body":"
Have to manually delete each file separately which is time consuming. Always been able to delete multiple files in a folder, until today.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":3,"postTime":"2023-11-02T09:56:20.027-07:00","lastPublishTime":"2023-11-02T09:56:20.027-07:00","metrics":{"__typename":"MessageMetrics","views":2008},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726488","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNjQ4OSw3MjY0ODk","node":{"__ref":"ForumReplyMessage:message:726489"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDcyNjQ4OSw3MjY1MTk","node":{"__ref":"ForumReplyMessage:message:726519"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726489":{"__typename":"ModerationData","id":"moderation_data:726489","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726489":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762788"},"id":"message:726489","revisionNum":1,"uid":726489,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726488"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726489"},"body":"Same here:
\"There are too many files in one request. Please retry with fewer files.\"
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"95","kudosSumWeight":1,"repliesCount":0,"postTime":"2023-11-02T09:59:34.331-07:00","lastPublishTime":"2023-11-02T09:59:34.331-07:00","metrics":{"__typename":"MessageMetrics","views":1998},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726489","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1148275":{"__typename":"User","id":"user:1148275","uid":1148275,"login":"Megan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-22T13:20:35.546-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTQ4Mjc1LTI1ODQ5aURDMDdCRUZFNTNCQTg3OTY"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1148275"},"ModerationData:moderation_data:726519":{"__typename":"ModerationData","id":"moderation_data:726519","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726519":{"__typename":"ForumReplyMessage","uid":726519,"id":"message:726519","revisionNum":1,"author":{"__ref":"User:user:1148275"},"readOnly":true,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726488"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726519"},"body":"Hello guys, I hope you're all doing well!
\n\n
I'd also guess this has to do with the slight issue we're experiencing at the moment. Can you clarify which platform you use when you get this error?
\n\n
Let me know more!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2023-11-02T11:15:43.282-07:00","lastPublishTime":"2023-11-02T11:15:43.282-07:00","metrics":{"__typename":"MessageMetrics","views":1530},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726519","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDcyNjUyMiw3MjY1MjI","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDcyNjUyMiw3MjY1MjI","node":{"__ref":"ForumReplyMessage:message:726522"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726522":{"__typename":"ModerationData","id":"moderation_data:726522","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726522":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762787"},"id":"message:726522","revisionNum":1,"uid":726522,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:726519"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726522"},"body":"Which platform???? I am using dropbox, where do I find the \"platform\"
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"77","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T11:18:36.849-07:00","lastPublishTime":"2023-11-02T11:18:36.849-07:00","metrics":{"__typename":"MessageMetrics","views":1503},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726522","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726502":{"__typename":"ModerationData","id":"moderation_data:726502","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726502":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1850"},"id":"message:726502","revisionNum":1,"uid":726502,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726502"},"body":"The status page is currently reporting degraded performance, so it could be related to that. I'd wait until the status page reports all clear and then try again.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"163","kudosSumWeight":2,"repliesCount":0,"postTime":"2023-11-02T10:21:28.307-07:00","lastPublishTime":"2023-11-02T10:21:28.307-07:00","metrics":{"__typename":"MessageMetrics","views":1980},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726502","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:726506":{"__typename":"ModerationData","id":"moderation_data:726506","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726506":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762803"},"id":"message:726506","revisionNum":1,"uid":726506,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726506"},"body":"Same here... Something's very wrong here!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"43","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T10:35:12.433-07:00","lastPublishTime":"2023-11-02T10:35:12.433-07:00","metrics":{"__typename":"MessageMetrics","views":1570},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726506","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1762804":{"__typename":"User","id":"user:1762804","uid":1762804,"login":"MxByers","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T10:38:01.184-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762804"},"ModerationData:moderation_data:726511":{"__typename":"ModerationData","id":"moderation_data:726511","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726511":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762804"},"id":"message:726511","revisionNum":1,"uid":726511,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726511"},"body":"I am also having this issue. In addition to the inability to copy out of certain folders.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"97","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T10:54:35.083-07:00","lastPublishTime":"2023-11-02T10:54:35.083-07:00","metrics":{"__typename":"MessageMetrics","views":1550},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726511","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1762813":{"__typename":"User","id":"user:1762813","uid":1762813,"login":"mattburrow","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T10:59:35.571-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762813"},"ModerationData:moderation_data:726515":{"__typename":"ModerationData","id":"moderation_data:726515","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726515":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762813"},"id":"message:726515","revisionNum":1,"uid":726515,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726515"},"body":"Hi
I am clearing some files out of folders and Dropbox has started saying too may files to delete. I then have to delete each file individually but still then won't let me delete the folder
Never had this before and it's only recently i.e today this has happened. Is there a change somewhere or a fault online?
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"112","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T12:17:33.966-07:00","lastPublishTime":"2023-11-02T12:17:33.966-07:00","metrics":{"__typename":"MessageMetrics","views":1024},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:726447/message:726547","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1762860":{"__typename":"User","id":"user:1762860","uid":1762860,"login":"Steve Pat","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T12:24:47.553-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1762860"},"ModerationData:moderation_data:726553":{"__typename":"ModerationData","id":"moderation_data:726553","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:726553":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1762860"},"id":"message:726553","revisionNum":1,"uid":726553,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumTopicMessage:message:726447"},"conversation":{"__ref":"Conversation:conversation:726447"},"subject":"Re: Error message when deleting folders","moderationData":{"__ref":"ModerationData:moderation_data:726553"},"body":"The same issue started for me today. I tried multiple fixes, but no resolution. Dear DROPBOX, please fix ASAP!!
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\n\n
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
\n\n
Thanks,
\nBen
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