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Forum Discussion

DenisR's avatar
DenisR
New member | Level 1
8 days ago

Dropbox Passwords auto fills the user ID instead of my password.

Hello,

To login my banking site, I must go trough 2 screen. On the first I enter my ID and click ok. Then another screen is displayed where I must enter my password. Dropbox password does not work well with this scenario. It autofill with the user id on both sceen!!

Does anyone have a suggestion on how to fix this?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for letting us know about this here, DenisR.

    From what I understand, you're currently using the Dropbox Passwords web extension. Is this right? 

    If yes, do you happen to have the extension installed on any other browsers on your computer where you can test this on? 

    Do you have any other similar websites that present the same issue upon login? 

    Let me know more info and we'll check this further.