We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

DenisR's avatar
DenisR
New member | Level 1
16 hours ago

Dropbox Passwords auto fills the user ID instead of my password.

Hello,

To login my banking site, I must go trough 2 screen. On the first I enter my ID and click ok. Then another screen is displayed where I must enter my password. Dropbox password does not work well with this scenario. It autofill with the user id on both sceen!!

Does anyone have a suggestion on how to fix this?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for letting us know about this here, DenisR.

    From what I understand, you're currently using the Dropbox Passwords web extension. Is this right? 

    If yes, do you happen to have the extension installed on any other browsers on your computer where you can test this on? 

    Do you have any other similar websites that present the same issue upon login? 

    Let me know more info and we'll check this further.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!