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Forum Discussion
lyw7288
12 months agoExplorer | Level 4
Ransomware hacked my dropbox ID
I recently suffered a ransomware attack that ends up corrupting my computer and dropbox files.
Even I cannot login with my ID [removed per the Dropbox Community Guidelines]
When I first logged in with my existing ID, I was told that I had to sign up for a new membership, and the 2TB account I originally subscribed to was also missing.
When I checked the shared folder access account, my dropbox email changed to tenrewop@**bleep**.li (maybe hacked ID)
I think files are not encrypted until now.
Please check the problem and see if the data recovery or email account is available again!!!
- lyw7288Explorer | Level 4I never changed my account.
This(tenrewop@**bleep**.li) is not the email address I changed. Currently, my computer is caught in ransomware. I think the hacker intentionally changed it to another ID about 5-6 hours ago. So, if I log in with my Google ID now, i am asked to create a new Dropbox ID, and the 2TB capacity i originally subscribed to is gone.
For now, I have changed the password of the Google ID account linked to the dropbox.
Please respond quickly
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