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Forum Discussion
Need to give permission to a new user but I only have edit ability.
I can edit files on our church Dropbox, but I can't add a new member. The Dropbox 'owner' has an account, but he passed away a year ago. I know his Dropbox account id and password but when I log in it sends an email with a login code to his .comcast email account. Nobody know the password for his email account. Consequently I can't any new users. Any help would be greatly appreciated.
Thank You
Daveh15236
There wouldn't be a method of doing so, since this is a security measure.
As you don't have access to edit the membership of the shared folder, the only option left would be to copy the data into a new folder on your account, and then share that folder with everyone else.
Once you're certain everyone is in your folder, you can ask them to remove their access to the old shared folder.
- Jay
Dropbox Staff
Hi DaveH15236, thanks for bringing this to our attention.
Are you a part of a Dropbox Business team?
Are there any other team admins who are able to add users to the team?
This will help me to assist further!
- Hello Jay,
No, this is not a business account. No users are admins except the one who passed away.
Dave- Jay
Okay, so it sounds like you're referring to a shared folder, is this correct?
As an editor, you should be able to add new users to the folder, unless they previously restricted this.
It is a shared folder. When I attempt to add users I get this message 'You don’t have permission to manage membership of this folder'. Apparently only the owner has that permission.
