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usernameusername123's avatar
usernameusername123
Explorer | Level 4
11 months ago

I Accidently Deleted the Account Associated With My Work HelloFax/Dropbox Fax Account

I paired down my email acounts, I had three I was using daily. The email account I used for the hellofax / dropbox fax account was a gmail account and I removed gmail from that google account, thinki...
Account Access
Security
  • usernameusername123take2's avatar
    usernameusername123take2
    11 months ago

    Update! I was able to add gmail back to the google account; and logged in here with that account. And I got in! Phew! Thanks for quick response 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi usernameusername123, thanks for bringing this to our attention.

 

Do you have the ticket ID from when you contacted the support team to locate it on our system?

 

This will help me to assist further!

usernameusername123's avatar
usernameusername123
Explorer | Level 4
11 months ago

Thank you Jay let me look for it one sec, I probably took a screenshot hold on

  • usernameusername123's avatar
    usernameusername123
    Explorer | Level 4
    11 months ago

    Ugh I can't find it, will have to resubmit and will come back and reply with ticket number

    Thank you!!!!!

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