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Forum Discussion

Olipir's avatar
Olipir
New member | Level 2
2 years ago

I deleted my account by accident

Yesterday, I made a big mistake, I deleted my account [removed per Community Guidelines]
There were a lot of very important files on this account, all files (photos) from our life...
I create a new account with the same address. I know that there are backups.
Can you send put all my ols files on my new account ?
It's very important for all the family. You can believe my, I'm the same person of the account.
There was a folder with the name "10 premières années de Julie" for example
I hop that you can help me, please
Olivier from Belgium
My phone [removed per Community Guidelines]
My mail [removed per Community Guidelines]

Account Access
Security
  • Rich's avatar
    Rich
    2 years ago
    Olipir wrote:

    Yesterday, I made a big mistake, I deleted my account ...
    Can you send put all my ols files on my new account ?

    Unfortunately, once an account has been deleted, neither the account nor the files in it can be recovered.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Olipir wrote:

    Yesterday, I made a big mistake, I deleted my account ...
    Can you send put all my ols files on my new account ?

    Unfortunately, once an account has been deleted, neither the account nor the files in it can be recovered.

    • Olipir's avatar
      Olipir
      New member | Level 2
      2 years ago

      Yes but I can see the files during one or two second on my account !

       

      • Olipir's avatar
        Olipir
        New member | Level 2
        2 years ago

        I create a new account with the same mail address.

        And I see everything but they don't stay on my screen 

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