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How do I stop the date modified from changing when I just open a file? No files have been saved or updated and the date changes to the current date. This creates a problem for tracking reasons.

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How do I stop the date modified from changing when I just open a file? No files have been saved or updated and the date changes to the current date. This creates a problem for tracking reasons.

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No files have been saved or updated and the date changes to the current date. This creates a problem for tracking 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How do I stop the date from being modified?","moderationData":{"__ref":"ModerationData:moderation_data:302788"},"body":"

Hey there Angel336 - sorry to hear about this. I'll try to help!

From what I understand you're opening your Dropbox files locally on your computer (while using our desktop app) - just to view them and this alters the timestamp of the last modification's exact date and time when you view them online (on our website) and/or within your computer's Dropbox Folder.

Please let me know if I understood correctly and provide any other piece of information (or even screenshots) you think might help our investigation on this matter.

Some additional notes on this:

A. If the date modified time appears to not match the time you would expect based on your timezone can you please perform the following steps:

Confirm that ‘Automatically detect timezone’ is checked on your account's settings page.
Confirm that the timezone of your computer is set correctly too.

If both are set correctly please provide the following information:

A screenshot of your computer’s timezone setting.
The timezone you expect your files to be displayed in. For example PT is Pacific Time.

Thanks!

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Hey there - sorry to hear about this. I'll try to help!

Please let me know if I understood correctly and provide any other piece of information (or even screenshots) you think might help our investigation on this matter.

Some additional notes on this:

A. If the date modified time appears to not match the time you would expect based on your timezone can you please perform the following steps:

Confirm that ‘Automatically detect timezone’ is checked on your account's settings page.
Confirm that the timezone of your computer is set correctly too.

If both are set correctly please provide the following information:

A screenshot of your computer’s timezone setting.
The timezone you expect your files to be displayed in. For example PT is Pacific Time.

Thanks!

Hi Walter. The original date of the folder was 6/7/2010. I opened the folder and when I exited, the date modified was changed to 10/12/2018. Nothing was modified. I hadn't even opened any of the documents in the folder. This has happened before when opening documents and closing without making any changes or resaving and the date changes.

Any way to turn off this feature?

Thanks.

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Any way to turn off this feature?

Thanks.

Best thing that comes in mind at the moment would be to quit the desktop app when accessing your files and re-launching it after you have viewed them Angel336. Alternatively, you should be able to achieve this by looking at them via the website since you won't be editing them in any way.

I hope this helps to some extent and let me know if you need anything else.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":3,"postTime":"2018-10-12T14:08:40.016-07:00","lastPublishTime":"2018-10-12T14:08:40.016-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":6963},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:302783/message:302791","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"578","rawBody":"

Best thing that comes in mind at the moment would be to quit the desktop app when accessing your files and re-launching it after you have viewed them . Alternatively, you should be able to achieve this by looking at them via the website since you won't be editing them in any way.

I hope this helps to some extent and let me know if you need anything else.

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