We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Skycap's avatar
Skycap
Explorer | Level 4
2 years ago

How can I set up two-factor authentication with a Yubikey?

Newbie to Dropbox and am trying to set up 2nd factor authentication for security purposes but the only options I'm presented with are "texts" to a mobile phone or using a mobile authenticator app. I do have a yubikey (hardware token) and would prefer setting up the yubikey instead of the other two methods (texts/authenticator app). My Dropbox account, btw, is a "promotional" account (HP device purchase) which is being made available by Dropbox for 12 months. Could this be the reason for my not being able to setup the yubikey for 2nd factor authentication ?

  • Hey Skycap, thanks for posting your question to our Community.

     

    Can you please take a look at these steps, to see if they help?

     

    Let me know how it goes!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Skycap, thanks for posting your question to our Community.

     

    Can you please take a look at these steps, to see if they help?

     

    Let me know how it goes!

    • Skycap's avatar
      Skycap
      Explorer | Level 4

      Hannah, Skycap here, tried the link to the instructions and was able to set up 2nd factor authentication using the Yubikey token for additional security for my Dropbox account. Thank you for the prompt assist !

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        That's wonderful, Skycap!

         

        Thanks for the update and if you need anything else, please let us know.

         

        Have a great week ahead!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!