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Forum Discussion
ttrr
11 months agoNew member | Level 2
Switching email addresses between two accounts - any potential consequences?
Hi folks!
I'm looking to change my email address from email A to email B.
email A has a lot of extra GBs that I received years ago
I enrolled email B in Dropbox years ago, but I've never...
- 11 months ago
Yep, that's exactly right. At the end of it, this would, in turn, make email B the account with the extra GB, and email C (or A if you renamed the second account) the unused account.
Jay
11 months agoDropbox Staff
Hi ttrr, thanks for messaging the Community!
Yes, it would be possible to swap the emails over, if you have a third email to use as a placeholder.
Basically, change the email on one of your accounts to this third email, freeing up one of your two addresses. Then, you logout and login to the unchanged account, and switch it to your second email. Finally, log back into the other Dropbox account (now under the third email), and change it to your first email.
You only need to make these changes once. Any earned quota would remain on the original account itself. Any changes you make automatically apply to any computers or mobile devices linked to your account.
If you have any further queries, feel free to message back.
- ttrr11 months agoNew member | Level 2
Awesome, thanks Jay for the help! Just to clarify, I have:
- email A -- Dropbox account with lot's of extra GBs that I want to keep using
- email B -- unused Dropbox account
- email C -- email not associated with a Dropbox account
My goal is to make email B primary for the account with email A
I can do the following:
- Make email C primary for B (freeing up email B)
- Make email B primary A (I'm done here)
Is that correct?
Thanks!
- Jay11 months agoDropbox Staff
Yep, that's exactly right. At the end of it, this would, in turn, make email B the account with the extra GB, and email C (or A if you renamed the second account) the unused account.
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