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Forum Discussion
Recent activity empty on the desktop app on macOS
Is it just for me that ever since the latest update, nothing ever shows up in recent activity?
- Hannah
Dropbox Staff
Hey Pekkztr, thanks for reaching out to us.
Can you send us a screenshot of what you see in the activity tab?
Do other tabs show the correct info?
And what is the Dropbox sync status and version?
You can see that by hovering over your Dropbox icon.
Thanks in advance.
OK, after some research, here is what I've found.
On my work PC (first image) it works as it should and always have done.
On my Mac at home, it is empty (second image). Shared tab is also empty. Everything else seems to work as expected.
Same account, same versions.
- Jay
Thanks for the info. Could you confirm the version of Mac OS and of the Dropbox desktop application that you're running on your device?
I'm on Ventura 13.6.9
Not 100% sure about the Dropbox app version (how do I find that?) but it says 212.4.5767 in the preferences/general tab
I have the same issue on my Mac desktop app
- Jay
Hi TimRobinson, are you using a separate Windows and a Mac device like the original user, or some other setup for your Dropbox account?
I only use it on a Mac. However, I just checked it on my iPhone app and the recent activity appears there, just not on the desktop app.
Not just you...Same here. Ventura 13.6.2. Dropbox v212.4.5767
Some exact issue here! Sonoma 14.6.1 , Dropbox v212.4.5767
- Megan
Hey all!
This should be fixed, and everything should be working without an issue.
Let us know if you're experiencing something else. Thanks!
I am facing a similar issue on Windows. Rebooting and restarting have not helped so far. The "your activity" section is always empty. Has there been a new silent software upgrade recently? That could explain the unusual recent abnormal behavior.
BenDBXCommunity Manager
Hi Everybody,
Thanks for reporting this. Our Engineering team has been investigating this issue and we hope to have a fix out in the near future. I will post an update here when I have news to share.
Ben
