You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Referral sent to a friend marks as inelegible
Hi
I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.
...
The referral is my sister. She was using one of my old laptop which I had installed dropbox on previously, but I had uninstalled it.
This seems not ethical, this is a genuine case, I referred her, she got the bonus and on my account her email is marked as ineligible.
I don't agree with this, and I am sure it can be corrected on your backend of the dropbox server ?
Can someone please help me with this ?
Regards, Tahir
Thanks for yur reply
Is it possible for you to help and log a tickets, if you have an upgraded account. Otherwise I guess not to worry.
Thanks
- Rich
Super User II
I doubt the 259 MB of space she received had anything to do with the referral. Referrals award 500 MB of space, no less. More than likely the entire referral (both your side and hers) was inelegible. This can happen if you're both on the same network, or if she used a computer that previously had Dropbox installed.
No one else can log a ticket for you, other than a Dropbox employee.
