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Forum Discussion

nickwall's avatar
nickwall
New member | Level 2
5 months ago

My extra storage from referrals is gone

Can you help me with this account which has lost it's referrals?  
Quota
Referrals
Storage space
  • nickwall's avatar
    nickwall
    5 months ago

    Hi this is strange. Up until 10 minutes ago it said I needed to buy storage and it was 270% or similar. I removed files down to below 2GB and now it says Im now down below the allowance again! Whether it took moving them to clear an eroor, I have no idea

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II

nickwall 

 

What indicator do you have that space has been removed? According to your screenshots, you've earned 12.38GB of space (presumably 12GB from referrals) and your account is showing 14.38GB of quota (2GB for the Basic account + 12.38GB bonus space).

nickwall's avatar
nickwall
New member | Level 2
5 months ago

Hi this is strange. Up until 10 minutes ago it said I needed to buy storage and it was 270% or similar. I removed files down to below 2GB and now it says Im now down below the allowance again! Whether it took moving them to clear an eroor, I have no idea

 

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