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Forum Discussion
Referral Issue
I have referred my 1 friend which he accepted on her pc and download and install the application.
On my screen it shows that only invitation was send. Not that she accepted the invitation. So no bonus.
What can I do? Is the official helpline support for this?
Hi stdjmax, thanks for bringing this to our attention.
According to the referrals page, what is the current status of their referral?
This will help me to assist further!
- Jay
Dropbox Staff
Hi stdjmax, thanks for bringing this to our attention.
According to the referrals page, what is the current status of their referral?
This will help me to assist further!
Hi This is what I get in the referral page.
W
Referralkat***********a@gmail.com2023-03-26
Invitation sent- Jay
Thanks, this would mean that the user hasn't accepted the referral email, and then signed into the account in the Dropbox desktop application.
Are you certain that they used that email when creating the Dropbox account?
