You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
stdjmax
2 years agoExplorer | Level 3
Referral Issue
I have referred my 1 friend which he accepted on her pc and download and install the application. On my screen it shows that only invitation was send. Not that she accepted the invitation. So no bon...
- 2 years ago
Hi stdjmax, thanks for bringing this to our attention.
According to the referrals page, what is the current status of their referral?
This will help me to assist further!
Jay
2 years agoDropbox Staff
Hi stdjmax, thanks for bringing this to our attention.
According to the referrals page, what is the current status of their referral?
This will help me to assist further!
- stdjmax2 years agoExplorer | Level 3
Hi This is what I get in the referral page.
W
Referralkat***********a@gmail.com2023-03-26
Invitation sent- Jay2 years agoDropbox Staff
Thanks, this would mean that the user hasn't accepted the referral email, and then signed into the account in the Dropbox desktop application.
Are you certain that they used that email when creating the Dropbox account?
- stdjmax2 years agoExplorer | Level 3
Yes I am was sure because I was there when she did this. Maybe it is a cookie problem.
I do not know what else to do. I guess this refferal is waste.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!