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Forum Discussion
I can't create a new account
Hello
Trying to open a second account but keep getting pushed back to first/old account.
Any thoughts?
Thanks
Paul
Hello
Sorry for the delayed response as my Ram packed it in, so there was a few days in the shop.
Well sticking with it, ( and the help of a few) got the job done.
Thank you all for you insight and direction into opening multipal accounts on the same device.
In the end ,I used a separate Email acc. and an incognito window as recommended by Nancy.
I am now loaded and ready to get to work.
Your patients and manners did not go unnoticed.
What a nice bunch of people you are.
Greatfully
Paul
Nancy
Dropbox Staff
Dropbox StaffHi from me too, Paul! Hope you’re doing well.
To make sure we’re on the same page; did you open an incognito window on your browser, and try to create a new Dropbox account with a different email address?
If you're having trouble along the way, please send me a screenshot of what you see (just make sure your email address or any other personal info isn’t showing in it).
Finally, I’d kindly ask you to keep replying to this thread (instead of opening a new one each time), so that we can keep everything in one place.
Thanks!
Hello
Sorry for the delayed response as my Ram packed it in, so there was a few days in the shop.
Well sticking with it, ( and the help of a few) got the job done.
Thank you all for you insight and direction into opening multipal accounts on the same device.
In the end ,I used a separate Email acc. and an incognito window as recommended by Nancy.
I am now loaded and ready to get to work.
Your patients and manners did not go unnoticed.
What a nice bunch of people you are.
Greatfully
Paul
- Hannah
We're happy to see that all went well in the end, Paul!
If you come across any other issues, make sure to let us know.
Have a wonderful week ahead!
