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I'm paying 432 euros/year for a Dropbox account, but I'm getting errors I'm over-quota.
Hi, I pay 432 euro/year for dropbox account, but receive message that my storage is full. I have only used 2 GB, so am told that I have a basic plan. How is that possible? I would assume that for that amount I should be able to get phone support but I can't get access to any phone number. Any ideas how I can clarify this?
Accidentally unlinked my computer from my account and linked it to a different one
After getting a very inadequate response from DropBox, I am seeking help from the community. After my computer restarted after uploading some windows 10 changes, I ended up with a splash screen for DropBox. Clinking on it, I found that I had loaded in another DropBox application which had no files and only the starter file space. I searched my computer and found in my file explorer main tree two icons for Dropbox. I also found that my old DropBox files had been put into a folder labeled DropBox (old). These were my up-to-date file folders prior to the restart. When I go on-line to my Dropbox, I find an older version on my files (like before the restart). I have saved the "new" Dropbox(old) folder to a separate hard drive for safe keeping. I would like to delete Dropbox from my computer and do a fresh install and then upload my DropBox)old). I tried deleting the Dropbox app using the outlined procedures but it doesn't delete both the file tree icons., only one. I would like to go the old account because I have accumulated bonus storage space ( with Quicken, etc.). Any help would be appreciated.
How can we move our files from one company's Dropbox account to a new one?
Hi, I work for a company that has been working with another company who has housed a large amount of files for my company on their company's Dropbox. We are parting ways with Other Company and want to transfer over the files to a new Dropbox My Company is going to set up. Is there an easy way to do this? I have access to Other Company's Dropbox and they have a file set up with everything of ours in it. Is it as simple as Downloading that file and then re-uploading to My Company's new Dropbox (assuming I have a physical drive large enough to download and store the file of course). Is there a way to have Dropbox make that copy/transfer via the cloud so we can skip the Download/Upload step?Team account cancelled. How can I move all of my content to a different email address?
Our team decided to cancel our team account. I'm using my personal space for all my documents. How can I move all the content to a different email address, which I'd like to upgrade to a paid account? I can't seem to find an easy way.
I disbanded my Dropbox team and now I can't access my separate Plus account.
I run a small 4 person office was paying for 5 licenses. I was the only one using Dropbox. To save some money I investigated my options, since I am also paying for a Dropbox Plus personally. I was advised to consider disbanding teams which I did but in doing that, it seems to have overwritten (overridden) my Dropbox Plus because now I only have one account, my work account, which is now basic and my Dropbox Personal (Plus) is nowhere to be seen. Even when I log out of my work account, all I can see online are my work folders, my work basic account and work storage amount.I cannot get both my personal and Business accounts to show up in Windows file explorer
Have just purchased two new machines and am being driven nutts by Dropbox. I have a business and a personal account. On my prior machines both appeared in File Explorer. With them linked or unlinked, I can only get one to appear. HAve Dropbox seriously removed this feature? If not, how can I get both to appear?
Can my branding affect transfer?
Hello, I am an administrator of Dropbox Standard (Old Dropbox Business) with 3 users (432€/year). Is there any possibility to set, without paying an extra, dropbox branding in transfer? I apparently can customize dropbox branding, but not transfer. This seams to me crazy :-)
I need to identify the Dropbox instance
I have a need to identify the Dropbox instance. Is there a unique way to identify that, something similar to org id in salesforce. company has a dropbox instance and it also has different subsidaries which have their own dropbox instance. Need to be able to identify 1 dropbox instance from the other. what field should I use to distinguish the same?