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Forum Discussion
I can't create a new account
Hello
Trying to open a second account but keep getting pushed back to first/old account.
Any thoughts?
Thanks
Paul
Hello
Sorry for the delayed response as my Ram packed it in, so there was a few days in the shop.
Well sticking with it, ( and the help of a few) got the job done.
Thank you all for you insight and direction into opening multipal accounts on the same device.
In the end ,I used a separate Email acc. and an incognito window as recommended by Nancy.
I am now loaded and ready to get to work.
Your patients and manners did not go unnoticed.
What a nice bunch of people you are.
Greatfully
Paul
Still trying to open multipal accounts.
The Community, ( thank you very much), has suggested to try separate email acc., separate browser, and one must make one a business acc. and the other a personal.
This of course does make some sense to this newbie.
However I can't find, when setting up, where to make this distinction...
I don't want to criticize but how can such a great software be so difficult to get into?
It would seem to me a couple of toggles on a set up menu would take care of these simple issues.
Doing my taxes is easier... just saying....
exasperated, but thank you.
Paul
- Nancy
Dropbox Staff
Hi from me too, Paul! Hope you’re doing well.
To make sure we’re on the same page; did you open an incognito window on your browser, and try to create a new Dropbox account with a different email address?
If you're having trouble along the way, please send me a screenshot of what you see (just make sure your email address or any other personal info isn’t showing in it).
Finally, I’d kindly ask you to keep replying to this thread (instead of opening a new one each time), so that we can keep everything in one place.
Thanks!
Hello
Sorry for the delayed response as my Ram packed it in, so there was a few days in the shop.
Well sticking with it, ( and the help of a few) got the job done.
Thank you all for you insight and direction into opening multipal accounts on the same device.
In the end ,I used a separate Email acc. and an incognito window as recommended by Nancy.
I am now loaded and ready to get to work.
Your patients and manners did not go unnoticed.
What a nice bunch of people you are.
Greatfully
Paul
- Hannah
We're happy to see that all went well in the end, Paul!
If you come across any other issues, make sure to let us know.
Have a wonderful week ahead!
