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Forum Discussion
Can't login to my account and cannot reset the password; I get an error, but it goes away quickly
i have been trying to login to my account. Can't login. Can't get a call from Dropbox unless i login first and request a call. Vicious Circle and looping
Can't reset password. gets an error. B...
Hi
I've added a secondary email to my Dropbox because my primary email will be terminated in the coming months. (My decision).
When I have tried to reset my DB password using this secondly email, I receive no email inviting me to reset the password but I am still able to reset the password using my soon to be terminated primary email.
Ideally I would like to delete my primary email and just use the new email.
This is becoming more complicated than I thought it would be - please advise.
Many thanks.
Mark
Super User II
Super User IIHi DannyBoy23
You need to remove the secondary email and then add that as your primary one - that way it wont send to other accounts etc.
