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Forum Discussion
minerolywa
6 years agoNew member | Level 2
How can I select multiple files to delete at once?
I upgraded my dropbox recently to 1 TB of cloud memory because I have a security camera that records and uploads. We have the camera inside the house and it records anytime there is movement. I don...
- 6 years ago
Hey there minerolywa - welcome to our forums and happy Monday!
There should be a box to tick at the left side of the deleted files in question through which you'd be able to mark more than one files to permanently delete (if needed that is).
I was able to select them by hitting Ctrl + A on my deleted files page - have you tried this by any chance yet? (if you're on a Mac device it would be Command + A)
Just note that deleted and permanently deleted files don't count against your storage quota. Permanently deleting files after they have already been deleted doesn't free any more space in your Dropbox.
For Dropbox Basic (free) and Plus users, deleted files are permanently deleted after 30 days. If you have a Dropbox Professional or Business account, files are permanently deleted after 120 days.
If you move a file, then permanently delete it, the version of that file from its previous location will appear in the deleted files page. You can then permanently delete this version.
I hope this information helps and please let me know if you have any questions!
Walter
6 years agoDropbox Staff
Hey there minerolywa - welcome to our forums and happy Monday!
There should be a box to tick at the left side of the deleted files in question through which you'd be able to mark more than one files to permanently delete (if needed that is).
I was able to select them by hitting Ctrl + A on my deleted files page - have you tried this by any chance yet? (if you're on a Mac device it would be Command + A)
Just note that deleted and permanently deleted files don't count against your storage quota. Permanently deleting files after they have already been deleted doesn't free any more space in your Dropbox.
For Dropbox Basic (free) and Plus users, deleted files are permanently deleted after 30 days. If you have a Dropbox Professional or Business account, files are permanently deleted after 120 days.
If you move a file, then permanently delete it, the version of that file from its previous location will appear in the deleted files page. You can then permanently delete this version.
I hope this information helps and please let me know if you have any questions!
- JamoSmoove4 years agoNew member | Level 2
The "solution" provided does not solve the problem, unfortunately.
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