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I looked at links, and I don't have very many - and haven't added any new ones in a long time.  I clicked the link to remove the suspension and it worked. Then I got the same message again and the link now won't let me reset it. I don't even know what is causing the excessive traffic.  I looked in my shared folders and most that are shared are small. There are some large folders that were shared with me, but they say \"You haven't joined this folder.\" Any idea how I can find the source, and get this suspension removed? Paul ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"660","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:790828":{"__typename":"Conversation","id":"conversation:790828","topic":{"__typename":"ForumTopicMessage","uid":790828},"lastPostingActivityTime":"2025-04-04T08:41:55.813-07:00","solved":false},"User:user:1866316":{"__typename":"User","uid":1866316,"login":"Jill Wolff","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1866316"},"ForumTopicMessage:message:790828":{"__typename":"ForumTopicMessage","subject":"I paid for a subscription, but my Dropbox account hasn't been upgraded","conversation":{"__ref":"Conversation:conversation:790828"},"id":"message:790828","revisionNum":2,"uid":790828,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1866316"},"metrics":{"__typename":"MessageMetrics","views":365},"postTime":"2024-08-25T03:45:30.065-07:00","lastPublishTime":"2024-08-25T22:30:56.135-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, I paid for a subscription, but my Dropbox account hasn't been upgraded.  \n I upgraded in my dropbox account so there is no other mail. Also when I did pay, I saw a error massage on the screen.  \n I really need to send files today, so please help me. Because I payed 119,88 euro for nothing ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"305","kudosSumWeight":1,"repliesCount":16,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827322":{"__typename":"Conversation","id":"conversation:827322","topic":{"__typename":"ForumTopicMessage","uid":827322},"lastPostingActivityTime":"2025-04-03T11:13:25.628-07:00","solved":false},"User:user:1908009":{"__typename":"User","uid":1908009,"login":"Calibre Visuals","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1908009"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItWjJIcU9p?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItWjJIcU9p?revision=2","title":"image.png","associationType":"BODY","width":1913,"height":666,"altText":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItSU9LcUJl?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItSU9LcUJl?revision=2","title":"image.png","associationType":"BODY","width":1918,"height":876,"altText":null},"ForumTopicMessage:message:827322":{"__typename":"ForumTopicMessage","subject":"I can't buy the Replay add-on, even though I'm on the Essentials trial.","conversation":{"__ref":"Conversation:conversation:827322"},"id":"message:827322","revisionNum":2,"uid":827322,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1908009"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-03-20T03:55:59.106-07:00","lastPublishTime":"2025-03-20T09:02:30.614-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am on ESSENTIALS 3TB plan trial which gonna end on 4 april. And i need buy dropbox replay add-on premium urgently to fasttrack review of videos in team. But when i click on BUY button in the popup to buy below: \n They land me here on this settings page every single time.  \n   \n And i dont see any option to buy here. Kindly help me on this.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"369","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItWjJIcU9p?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItSU9LcUJl?revision=2\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828714":{"__typename":"Conversation","id":"conversation:828714","topic":{"__typename":"ForumTopicMessage","uid":828714},"lastPostingActivityTime":"2025-04-03T11:06:48.673-07:00","solved":false},"User:user:31474":{"__typename":"User","uid":31474,"login":"Rombout V.","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:31474"},"ForumTopicMessage:message:828714":{"__typename":"ForumTopicMessage","subject":"I keep seeing an error with Google Play on my Android mobile app and I can't check my Dropbox plan.","conversation":{"__ref":"Conversation:conversation:828714"},"id":"message:828714","revisionNum":2,"uid":828714,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:31474"},"metrics":{"__typename":"MessageMetrics","views":68},"postTime":"2025-04-01T14:30:57.307-07:00","lastPublishTime":"2025-04-01T15:22:19.616-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Imntrying to view my plan on android 14 Samsung S24+ \n I keep getting this error. When incheck linked device, this same device was link already twice. So unlinoed those. But it still shows the same error. \n The info it shows is insufficient and not helpful \n   \n How can I solve this issue? \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"306","kudosSumWeight":0,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827631":{"__typename":"Conversation","id":"conversation:827631","topic":{"__typename":"ForumTopicMessage","uid":827631},"lastPostingActivityTime":"2025-04-03T00:33:50.689-07:00","solved":false},"User:user:1908428":{"__typename":"User","uid":1908428,"login":"Crystal Aurora","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1908428"},"ForumTopicMessage:message:827631":{"__typename":"ForumTopicMessage","subject":"“Your plan and billing information are managed externally\"; I can't upgrade via Google Play.","conversation":{"__ref":"Conversation:conversation:827631"},"id":"message:827631","revisionNum":2,"uid":827631,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1908428"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2025-03-23T10:52:46.685-07:00","lastPublishTime":"2025-03-24T05:29:39.435-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I urgently need to upgrade my plan because I am out pf storage, but this \"Your plan and billing information are managed externally\" is the message I receive when I try to upgrade. I have found which of my google accounts my subscription is connected to in the Google play store, but there I am only able to unsubscribe or resubscribe from my existing plan. The button to \"manage\" my subscription there only gives me the option to change my payment method. I literally am willing to give you (Dropbox) more money in the form of upgrading so it's extremely infuriating to not be able to. I am considering switching to a different cloud storage host other than Dropbox if I cannot get this fixed before April 2nd (when my subscription supposedly renews). Please advise. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"768","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828493":{"__typename":"Conversation","id":"conversation:828493","topic":{"__typename":"ForumTopicMessage","uid":828493},"lastPostingActivityTime":"2025-04-02T10:46:04.757-07:00","solved":true},"User:user:1909396":{"__typename":"User","uid":1909396,"login":"LucaScarpellini","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1909396"},"ForumTopicMessage:message:828493":{"__typename":"ForumTopicMessage","subject":"Public links have been temporarily suspended for generating excessive traffic.","conversation":{"__ref":"Conversation:conversation:828493"},"id":"message:828493","revisionNum":1,"uid":828493,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1909396"},"metrics":{"__typename":"MessageMetrics","views":40},"postTime":"2025-03-31T06:21:26.279-07:00","lastPublishTime":"2025-03-31T06:21:26.279-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have received an email a couple of times saying that Public links have been temporarily suspended for generating excessive traffic, the first time I was able to unban the account clicking on the link, this time says \"Unable to unban account\", What can I do? Thank you 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suspended your sharing activity\" error when trying to share files","conversation":{"__ref":"Conversation:conversation:828855"},"id":"message:828855","revisionNum":2,"uid":828855,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1815901"},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-04-02T09:46:35.156-07:00","lastPublishTime":"2025-04-02T10:33:56.145-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been getting this message when trying to share files: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. \n I have no clue why... for 2 years ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"265","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828716":{"__typename":"Conversation","id":"conversation:828716","topic":{"__typename":"ForumTopicMessage","uid":828716},"lastPostingActivityTime":"2025-04-01T17:26:03.890-07:00","solved":false},"User:user:1909611":{"__typename":"User","uid":1909611,"login":"GREG 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