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Forum Discussion
Can I delete an old account to free up that email address, to change it on another account?
I had a primary email account associated with work but I am now leaving work.
I created a new account using a yahoo email, but realise that this will not mean I can view my files and folders from my primary account. I cannot change the email in my primary account because it thinks that email is already taken. It is, my me.
I think I should delete my yahoo account and then go back to my work email account and just change the email to the yahoo one.
Im worried that deleting the yahoo account will affect the files and folders on my primary account. Does anyone have any experience of this?
- Jay
Dropbox Staff
Hi JuliaB2, thanks for messaging the Community!
If the Yahoo account is a completely separate Dropbox account, with no files in it, you can delete it entirely.
Once the account is deleted, you can change the email on the primary account, which will remove the old work email.
Keep me updated with any progress!
Thanks Jay
the yahoo account does have a shared folder in it. does that make a difference.
I can try to delete the one folder in the yahoo account, will I then be able to delete the whole account?
- Jay
You can save any files you want to keep on your computer, and remove your access to the shared folder, to be certain. Afterwards, you can delete your account.
