We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Cho45's avatar
Cho45
New member | Level 2
2 months ago

We couldn't submit your request at this time, please try again later.

Try to send a request to solve my problem for an hour, try all categories but nothing goes through [We couldn't submit your request at this time, please try again later.]. Could anyone please provide me an email that I can contact them directly?

Billing
Payments
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey Cho45 - sorry to hear about this.

     

    Can you please clear your browser's cache or try another browser and let me know how it goes?

     

    If you get the same results, I'd appreciate a screenshot too.

     

    Also,  if there's anything else you'd like to ask in the meantime, by all means, go for it.

     

    Thanks!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!