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chow1's avatar
chow1
New member | Level 2
2 years ago

Transferring paid plan to another Dropbox account

I have a basic plan Dropbox account with all of my files in it on my laptop and I was trying to upgrade my subscription to the plus tier. But when I went to buy it my chrome browser made a new account with my gmail and I bought a year long subscription of the plus tier on this new account. Is it possible to transfer this subscription to the account that has all my files on my laptop on it?

  • chow1 wrote:
     Is it possible to transfer this subscription to the account that has all my files on my laptop on it?

    No, it's not possible to transfer a subscription to another account. Use a shared folder to move your files from one account to the other, then you can swap the email addresses on the account (using a third email address).

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    chow1 wrote:
     Is it possible to transfer this subscription to the account that has all my files on my laptop on it?

    No, it's not possible to transfer a subscription to another account. Use a shared folder to move your files from one account to the other, then you can swap the email addresses on the account (using a third email address).