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Forum Discussion
blac0177
2 years agoExplorer | Level 4
Support for rogue billing charges
Hello, I have charges on my credit card from dropbox, but do not have an active account with a paid plan. Since I do not have a paid plan I cannot get support in any way. I tried using the "Billing...
elbamarie2004
2 years agoNew member | Level 2
I do not have a pay membership and I was charged in my credit card. The plan I have is a free one.
- Hannah2 years agoDropbox Staff
Hey elbamarie2004, thanks for chiming in.
Is this a credit card payment?
If so, can you look it up here, to see which account it's for and if you have access to that account?
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