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Forum Discussion
Subscription doesn't work
Hello,
Hope everyone have a great day.
I try to subscribe for a monthly plan of 2To, but everytime the page seem to freeze as soon as I clicked on paiement.
I tried 2 differents card and on 2 different browser , nothing seem to work , any help or clue ?
Many thanks
Didn't work either, it didn't work with 2 of my cards but it worked only with paypal , thanks for the help
- Jay
Dropbox Staff
Hi Wilfried B, thanks for bringing this to our attention.
Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?
Keep me updated with any progress!
Hello,
It still doesn't work
- Jay
As we're not experiencing any issues regarding that page, could you try upgrading the plan from another computer entirely to see if there could be an issue with your device?
