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Forum Discussion

Wilfried B's avatar
Wilfried B
Helpful | Level 5
2 years ago

Subscription doesn't work

Hello,   Hope everyone have a great day. I try to subscribe for a monthly plan of 2To, but everytime the page seem to freeze as soon as I clicked on paiement. I tried 2 differents card and on 2 d...
Billing
Payments
Plans
upgrades
  • Wilfried B's avatar
    Wilfried B
    2 years ago

    Didn't work either, it didn't work with 2 of my cards but it worked only with paypal , thanks for the help

Wilfried B's avatar
Wilfried B
Helpful | Level 5

Hello,

 

It still doesn't work

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

As we're not experiencing any issues regarding that page, could you try upgrading the plan from another computer entirely to see if there could be an issue with your device?

  • Wilfried B's avatar
    Wilfried B
    Helpful | Level 5
    2 years ago

    Didn't work either, it didn't work with 2 of my cards but it worked only with paypal , thanks for the help

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for the info, and for letting us know how you resolved it. 

       

      Enjoy the rest of your week.

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