You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sandraaskey's avatar
sandraaskey
Explorer | Level 3
2 years ago

Need to join Business account

Help, I have a personal dropbox account and I have started to freelance for a company who has added me to their business drop box because they do alot of their work in paper. How can I get my account to act as a business account and not just my personal. Im missing so many functions that I need to do my job and its really frustrating. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there sandraaskey, thanks for using Dropbox and welcome to the Community!

     

    May I ask how exactly you were added to the Business Dropbox account you mentioned? Were you added as a member of the team or maybe you were added to a shared folder?

     

    What's your plan tab showing at the moment and which are the functions that you're missing in Paper?

     

    Let us know and we'll take it from there. 

    • sandraaskey's avatar
      sandraaskey
      Explorer | Level 3

      How do I see what my plan tab is saying? Also I believe they added me to a shared folder. What should we do? 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey sandraaskey, sorry to jump in here! 

         

        You should be able to see your plant tab here: https://www.dropbox.com/account/plan 

         

        As for the shared folder, that wouldn't essentially mean that they also added you to their Dropbox Business Team. Can you clarify the functions you're missing on your end, along with the plan you're currently using?