You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

pglowaski's avatar
pglowaski
New member | Level 2
5 months ago

Mysteriously charged $120 on PayPal - how can I get a refund?

Hi there--I have the basic plan and was charged 120 though Paypal for a dropbox account.   Because I'm actually a basic member I am unable to access customer support to ask for a refund. Credit c...
cancellations
Payments
Refunds
pglowaski's avatar
pglowaski
New member | Level 2

Hi Walter. Thank you for your response. When I click that link it just takes me to the help page. Not sure what the form is.

 

Thanks for your help

p

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Would it be OK if I sent you an email to the email address that's connected to your profile here, on our Community to have a further look internally then pglowaski?

  • pglowaski's avatar
    pglowaski
    New member | Level 2
    5 months ago

    Please do Walter. Thanks for your help

    p

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

       Sure thing pglowaski - you've got :envelope: 

      • pglowaski's avatar
        pglowaski
        New member | Level 2
        5 months ago

        Hi Walter. I am back at my computer and would like to figure this out with you. Can you email me? ? Thank you

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