You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can I get a refund for a recent charge?
Hello Dropbox community, my name is Lucas and I’m from Montevideo, Uruguay. I created an account to use for a week, and then that account remained open with a subscription that was charged.
Yesterday, I was charged $199 for a plan. I kindly ask that you refund that money as this is a mistake.
I have already canceled the subscription, but I really need help with this.
- maher1982
Super User
Dropbox typically handles refunds on a case-by-case basis.
If you want to request a refund, you’ll need to contact support for assistance. Go to https://www.dropbox.com/support/billing-issues to start the process.
Visit the support page while you're NOT signed in to a Dropbox account or the Community Forum, and you’ll see an option for Billing issues. -It's best to use an Incognito or Private browsing session to make sure you're not signed in-
