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Forum Discussion

cf60's avatar
cf60
New member | Level 2
4 months ago

I'm being charged and cannot cancel

I am being charged 20 a month and cannot cancel - help

cancellations
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    HI there cf60 - sorry to hear you're having issues with this. 

     

    Could you please clarify what exactly is troubling you so that we can assist further?

     

    Thanks!

    • cf60's avatar
      cf60
      New member | Level 2
      4 months ago

      I am being charged $19 a month and want to cancel any subscriptions I have 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Did you upgrade through the website in the first place or via the app store on a mobile device perhaps cf60?

         

        What plan are you on at the moment as shown in your account's settings?

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