You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Bphsr's avatar
Bphsr
New member | Level 2
3 months ago

I didn't get a confirmation email for my subscription - I was charged and want to cancel

I did not receive a confirmation email on my subscription. Now that I want to stop using it I can not seem to communicate with anybody in your company to resolve it. How about a Help Line with a pers...
Billing
cancellations
Payments
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi there Bphsr, thanks for reaching out to the Dropbox Community.

 

Sorry to hear about your experience.

 

Can you please give us your ticket number, so we can take a closer look at your case?

 

Thanks in advance.

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