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Forum Discussion

Ames13's avatar
Ames13
New member | Level 2
2 years ago

How do I change my payment from iTunes to Dropbox?

Hi I currently have Dropbox set up with my iTunes…. But I need to change the form of payment so I can use my company credit card to pay for the storage upgrade.. but I can’t seem to find a way to cha...
Billing
downgrade
Dropbox Pro
Payments
Plans
upgrades
  • Mark's avatar
    Mark
    2 years ago

    Hi Mette1984 

     

    The only way to do this is to stop the iTunes subscription and wait for it to downgrade you. THEN you can go and upgrade again on the website. 

     

    You will NOT loose any files at all. All that happens is your account is downgraded and so syncing stops and wont work until you reupgrade 🙂

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi Ames13 

 

You need to cancel iTunes upgrade and then wait for it to downgrade you (don't panic you wont loose data) before then upgrading again on the website. 

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