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Forum Discussion
Emmak792
2 months agoNew member | Level 2
How can I report a fraudulent charge?
Hello community,
I was charged €691.20 and then €170.90 by DropboxEURCards even though my subscription is €11.99 per month.
How can I make a complaint?
Thank you.
Hannah
2 months agoDropbox Staff
Hi there, Emmak792 and sorry to hear about this.
Have you used our payment lookup tool, to find out which account the charges are associated with?
Is it an account (or accounts) you don't know?
Keep me posted.
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