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Forum Discussion

Jennychni_5891's avatar
Jennychni_5891
New member | Level 2
5 months ago

How can I cancel my subscription and get a refund for it?

Hi I am Jenn,    I could not turn off the subscription and did not get to check my email to read the reminder in time. I have stopped using Dropbox near to a year, I still have files in my Dropbo...
Billing
cancellations
downgrade
Payments
Refunds
Clara22's avatar
Clara22
New member | Level 2

Hi Nancy,

you ask to follow a page without any human behind.

I have same problem: I have a ticket which I cancelled my suscribed and still DropBox take my money on my account.

I can't find any place to contact them and ask a refund.

 

Thank you for your help and sorry for my english 😉

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 months ago
Clara22 wrote:

I have same problem: I have a ticket which I cancelled my suscribed and still DropBox take my money on my account.

 

What is the ticket number?

About Plans and Subscriptions

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