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Forum Discussion
Dropbox business advanced unlimited space activation
I activated the business advanced trial, but unfortunately the space is limited to 3Tb.
I really need to upload more files, so I entered my billing information and my paypal account. Unfortunately the trial continues to be active and I don't have unlimited space available.
How can I do? Thank you
- Mark
Super User II
Space is given when you hit 75% of your quota or if you contact Support.
There isnt ever a time that your plan will say 'unlimited' it will just increase in quota size.
but then every time I reach 75% of the available space, do I have to request it from assistance or is it given to me automatically?
I'm currently at 90% and always have 3Tb...not increasing- Mark
It should happen automatically, but support isnt open on a weekend so if you've hit it then it should happen Monday
- I have purchased business plan
And in my profile i see that 2% of space is used from 4TB space and business plan is for unlimited space so, do we get unlimited space?- Rich
Akshat_ wrote:
And in my profile i see that 2% of space is used from 4TB space and business plan is for unlimited space so, do we get unlimited space?You start with 4TB but your space will be increased automatically as you approach your limit. Once you reach a certain amount of space, you'll contact Support for additional increases.
- So i have to pay for asditional Tb’s and how much
