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Forum Discussion
Downgrading from Plus to Basic
My question: I currently pay for the Plus plan, and have just 15 GB of data. If I downgrade to the Free plan, which now offers 2TB of data, I assume I still have full access to all my data?
Hi richardemr, any files already on your account won't be deleted. All that will happen is new files and edits to files won't sync while you're overquota.
Deleting files will sync to the site, and once the account is underquota, the normal syncing process will resume.
- Rich
Super User II
mstarkman1 wrote:
If I downgrade to the Free plan, which now offers 2TB of data, I assume I still have full access to all my data?
The Basic (free) plan does not offer 2TB. It starts with 2GB and you can earn up to an additional 16GB through referrals.
I have a question : If i downgrade from trial plan to basic plan, it will starts with 2GB or it will starts with 2GB+the extra bonus GB that I have earned through referral before the one-month trial plan ? Thank you for your answer/help.
- Hannah
Dropbox Staff
Hey richardemr, thanks for your question!
Any additional space you've earned from referrals is permanent, so any changes you make to subscription will not affect it.
I hope this helps!
