You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

    • Mwabz's avatar
      Mwabz
      New member | Level 2
      3 years ago

      Thanks,  it didnt help,  wanted me to log in with a personal account. My account has been made a business one. Do you know how to pay an existing unpaid invoice?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago
        Hey Mwabz, thanks for reaching out.

        When you say that your account has been made a business one, do you mean that you upgraded your own account to Dropbox Business?

        Or are you a member of a Dropbox Business team?

        Otherwise, if you just have a Plus/Professional subscription, you can cancel it from the link Mark provided.

        They are considered personal accounts.

        Let me know how you do.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!