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Forum Discussion
Cannot cancel my Dropbox subscription
I am not an idiot. Dropbox will NOT let me cancel my account. What is up with Dropbox?
Pamswatercolors wrote:
My pcThen you can cancel your subscription through the Dropbox website, at the bottom of your Subscriptions page.
This is happening to me also - what a poor business plan. I am disappointed and do not have time to try and figure out how to get reimbursed.
Jay
Dropbox Staff
Dropbox StaffHi MK45, are you not able to cancel your Dropbox subscription by following these steps?
What are you seeing when trying to do so?
no I do not see those options- I have been on this for over an hour and am very frustrated. Thanks for trying to help.I will fight to not loose $200 for a subscription I do not use. I needed it for a class. My fault for giving my credit card but I have tried to stay on top and cancel with no luck. I am cynical and suspicious of programs that make it this difficult, do not have a customer service number you can call and the chat is just generated AI
