We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Can I redeem an Adobe Creative Cloud offer if I already have a Dropbox Plus subscription?
I currently subscribe to Dropbox plus, paying monthly.
I just discovered that those with an Adobe Creative Cloud Subscription get 50% off.
How do I arrange my subscription to take advantage of this discount?
- Rich
Super User II
Have you tapped the Redeem Offer button?
Redeem takes me here:
This second redeem takes me to my "Manage Account" page, with a message that tells me: "You're already on Dropbox Plus".
- Rich
It's likely that the offer can't be applied to existing subscriptions. If that's the case and you're close to your renewal period for Dropbox, you could cancel the subscription, allow it to downgrade at your renewal date, and then try to redeem the offer.
