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Forum Discussion

sarah copland's avatar
sarah copland
Explorer | Level 4
3 years ago

Access deceased family account

Hi there, I hope you are well. I would like to access my deceased fathers account, as he has so many pictures that mean a lot to me and my Mum. Any help with this would be greatly appreciated.  Man...
Account Access
Account Settings
Dropbox Family
Security
mmenzies33's avatar
mmenzies33
Explorer | Level 3

No unfortunately I was not. I kept pressing and explaining and finally a lawyer responded and bottom line is that without prior approval from the deceased they will not allow it. It's frustrating because the pictures are just sitting there on a server. Good luck.

sezza28's avatar
sezza28
Explorer | Level 4
2 years ago

Hi, oh that's really disappointing. Thanks for coming back to me though, much appreciated.

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